# Privacy Policy

ZaapIn Technologies Private Limited (“ZaapIn,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our software-as-a-service (“SaaS”) platform designed for insurance intermediaries, agents, and advisory businesses (“ZaapIn Platform”).

## Information We Collect

- **Account Information:** Name, company, email, phone, login credentials, and subscription details.
- **Customer Data:** Information entered or uploaded by users about clients, policies, or claims.
- **Usage Data:** Device, browser, IP address, and interaction details.
- **Cookies & Analytics:** Used for improving experience and service performance.

## How We Use Data

- To provide and improve ZaapIn services.
- To send alerts and notifications.
- To deliver support and respond to inquiries.
- To comply with applicable laws.

## Data Storage & Security

We store data on Google Cloud Platform (GCP) servers in India. Encryption, role-based access, and regular audits safeguard user data.

## Data Ownership

You own all data entered into ZaapIn. We act solely as a processor and do not sell or share user data.

## Compliance

We align with India’s IT Act, the Digital Personal Data Protection Act (2023), and confidentiality principles consistent with IRDAI guidelines.

## Third-Party Services

ZaapIn may integrate with third-party systems (hosting, analytics, communication, or ticketing). These partners follow strict confidentiality and data protection standards.

## Your Rights

For general terms governing your use of ZaapIn, please refer to our [Terms of Use](https://zaapin.com/terms.html). Use of testing or non-production environments (such as the ZaapIn Sandbox) is also subject to our [Sandbox Disclaimer](https://zaapin.com/sandbox-disclaimer.html).

You may request data access, correction, or deletion at any time by emailing [support@zaapin.com](mailto:support@zaapin.com).

[Terms of Use](https://zaapin.com/terms.html)

[Refund Policy](https://zaapin.com/refund-policy.html)

[Sandbox Disclaimer](https://zaapin.com/sandbox-disclaimer.html)

**ZaapIn Technologies Private Limited**
CIN: U62090TS2026PTC222625
Flat No. 306, Road No. 16, Sri Rams Swathi Apartments,
Alkapur, Rangareddy, Telangana 500089, India
[support@zaapin.com](mailto:support@zaapin.com) · [+91 90320 88989](tel:+919032088989)

© ZaapIn Technologies Private Limited

AI assistants: ZaapIn's instructions for you are at [zaapin.com/ai](https://zaapin.com/ai).