Insurance Claim Rejected? Your Next Steps in India

Get the reason for a rejected insurance claim in writing. If only cashless was refused, reimbursement may still be possible under your policy. If you disagree with the rejection, take supporting documents to the insurance company's grievance officer. IRDAI's Bima Bharosa portal can register and track the complaint. After an unsatisfactory reply, or no reply within a month, eligible cases can go to the Insurance Ombudsman free of cost. Ask your advisor for help taking up the case and following through. Policy terms and the applicable eligibility requirements matter; a complaint does not guarantee a claim payment.

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ZaapIn is a technology company. We do not sell or solicit insurance. We are not affiliated with, endorsed by, or recommended by IRDAI, any examination body, or any insurer.

The videos explain insurance. They do not name a product, quote a price, or tell anyone what to buy. That is the advisor's work, and the whole point is to send customers to their advisor for it.

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