ZaapIn Insurance Wallet gives every policyholder a single place for all their insurance — and puts you, their advisor, one tap away at every moment that matters.
Rakesh usually replies within 30 min · Mon–Sat 9–7
Rakesh will call you back within 15 min. Policy details are sent automatically.
The problem
They do not know their policy number. They do not know their renewal date. They do not know who to call when their car gets hit at 11 pm. Their policies are buried across email inboxes, WhatsApp threads, and physical folders they cannot find.
When a claim happens, they search. When a renewal is due, they forget. And when they finally do need you, they cannot reach you — because they cannot remember who you are.
Between renewals, most advisors are invisible to their own customers.
The solution
ZaapIn Insurance Wallet is a free app — Android and web — that you share with your customers. The moment they log in with their phone number, every policy you have managed for them appears automatically. No data entry. No scanning. No setup on their end.
Auto-matched using the phone number on every policy document.
Every insurer. Health, motor, life, home, travel — all in one list.
No setup for the customer. One OTP and the wallet is theirs.
One wallet
All your customer's insurance, in one place — health, motor, life, home, travel — regardless of insurer.
Policies match automatically using the phone number or email on the policy document. No manual entry. No uploads. No app-switching between insurers.
Your service team
3Rakesh usually replies within 30 min · Mon–Sat 9–7
Advisor channel
The moment a customer opens their wallet, they see their policies — and they see you. Your name and contact are embedded inside every policy you manage.
One tap connects them to you, on the channel they prefer.
Claims
Customers can file a claim or alert their advisor directly from the app — at any hour, without needing to remember a number.
Every claim gets a unique ticket number. You get notified. The customer sees their claim status update in real time.
Rakesh will call you back within 15 min. Policy details are sent automatically.
Members covered
Family access
Family access
A health policy is useless if only the policyholder can access it. With ZaapIn Insurance Wallet, customers share any policy with a spouse, parent, or child — at the level of access that makes sense for each person.
Family members get their own view of the policy without needing a separate account.
Insurance emergencies do not wait for good connectivity. The wallet caches every policy locally — customers can access policy details and advisor contacts offline.
Native Android app and a Progressive Web App. Works on iPhone, Android, and desktop — no App Store gatekeeping, no feature gaps between platforms.
How it works
If you already use the Renewal Engine, you are halfway there. Your customers do the rest in one screen.
If you process policies through the ZaapIn Renewal Engine, you are done. The phone number on each policy document is the join key — the wallet uses it automatically.
They download the app or open it in a browser, enter their phone number, and verify with an OTP. Every policy appears automatically — across every insurer you work with.
Your name, your number, and your WhatsApp are right there inside every policy. When a renewal is due, a claim needs filing, or an emergency happens — you are one tap away.
For the advisor
You do not need to change how you work. The app runs quietly in the background, keeping you relevant.
ZaapIn Insurance Wallet is built for licensed insurance intermediaries. We are not a competitor to you.
It takes minutes to set up. It costs nothing. And it puts your name inside every policy your customers hold — for as long as they hold it.
Part of the ZaapIn OS · Companion to the Renewal Engine